citibank cameroun recrutement 2019-2020 Citibank cameroon locations in Cameroon Douala Yaounde Internship Programme

CITI Job Opportunity Cameroon : Country HR Officer

CITI Job Opportunity Cameroon : Country HR Officer. 

CITI Job Opportunity Cameroon : Country HR Officer. The incumbent has to ensure that Citibank Cameroon achieves a competitive capability by providing the following services:

  • Staffing.
  • Succession Planning.
  • Training and Development.
  • Compensation and Benefits.
  • Human Resource Policies and Procedures.
  • Employee Relations.
  • Performance Management.

Within the framework of compliance and regulations as specified by the law and by the corporation.

Country HR Officer – Cameroon.
Primary Location: Cameroon, Littoral, Douala.
Education: Bachelor’s Degree
Job Function: Human Resources
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 19006128.

Key Responsibilities:

  • Development of an HR strategy, for the delivery of required services that reflects local responsiveness whilst maintaining international standards.
  • Development of policies and procedures for Cameroon in order to implement adopted strategies and ensure observance, as well as regular updating to ensure compliance with changing corporate and regulatory environments.
  • Maintenance of working contacts with all business units and managers across the company in order to provide support on the people dimension of the business and enhancing the role of HR to change from service provider to business partner.
  • Maintenance of working contacts with HR entities abroad, ensuring local policies comply with global guidelines and requirements.
  • To ensure good relationship with local Labor Authorities and partners
  • Monitoring of delivery within Human Resources, providing guidance and counselling for individual development and career progression.
  • To ensure that the business derives maximum value from the deployment of human resources by ensuring the selection, development, progression, reward and relations between the Bank and staff are maintained to required standards.
  • To develop and continually update the staffing plan through discussion and interaction with unit heads to ensure optimum number of staff at all times as well as a balanced staff diversity ratio.
  • To link pay to performance using corporate tools (annual reviews, talent inventory reviews, goals setting) and creating a clear relationship to outcomes of compensation, progression or separation.
  • To manage the recruitment and separation process to ensure that (a) the Bank continues to attract the right caliber of staff at the right time into the right job, (b) the Bank separates with those staff who are unable to meet the required standards or whose skills are misaligned to the changing needs of the organization.
  • To contribute to maintain a good social climate by proposing an adequate and achievable VOE action plan, by monitoring it implementation as well as ensuring feedback is provided to staff at least quarterly.
  • To ensure an effective and smooth VOE process by well coordinating all the preparation groundwork, by effectively managing the communication around the process and ensuring the maximum completion rate is achieved.
  • To develop together with the unit heads the country’s annual training plan in line with the skill gaps identified and/or the skills staff need to acquire in order to meet changing business needs.
  • To manage the implementation of the training plan.
  • To ensure maintenance of accurate and timely records.
  • To plan, justify, obtain approvals, and account for all provision for staff payments (PSP) budgets and managed them within the allocated budget.
  • To manage the growth, development, performance and reward of member of staff in the human resource department as well as manage the department’s operations within the corporate and statutory controls.
  • To develop and manage, with the support of the unit heads, an effective staff communication strategy with clearly designated responsibility between HR and units for the various communication tools and channels.
  • To conduct annual salary surveys to ensure external and internal equity in terms of compensation and benefits structure.
  • To negotiate with service unit providers on provision of outsource services e.g. medical and payroll providers and to ensure that good quality of services is delivered and that staff gain maximum benefit from all outsourced services.
  • To ensure staff salaries and benefits are paid/processed accurately and on timely basis in line with policy.
  • To manage accurately the end of year review and compensation process and avoid occurrence of any issue.
  • To master Risks and Controls processes and requirements so as to minimise the company risks associated to HR function.

Apply Online.

CITI Job Opportunity Cameroon : Country HR Officer. 


  1. Nkouobgang Gaston June 18, 2019
  2. Njebah Dieudonne March 15, 2019

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