Vodafone Job Advert – Revenue Assurance Manager.

Vodafone Cameroon invites suitably qualified candidates to apply for the position of Revenue Assurance Manager based in Douala. Vodafone Job Advert – Revenue Assurance Manager. kamerpower.com

JOB TITLE: Revenue Assurance Manager.
REPORTS TO: Finance Director.
DEPARTMENT: Finance.
LOCATION: Douala/Cameroon.

Role Purpose.

• Reporting to the Finance Director, the Revenue Assurance Manager responsibilities will be to:
• Oversee the Revenue Assurance and Fraud Prevention/Management activities (RA/FM).
• Ensure optimal security of company’s revenues and optimal prevention of fraud and leakages impacting company’s financials.
• Proactively improve processes that impact the optimization of our revenue streams.

Role definition and Accountabilities

CORE ACTIVITIES.

• Constantly implement and improve controls and checks in areas of RA/FM.
• Continuously ensure that published tariffs are indeed implemented tariffs on the systems: Billing, IN,
• Perform quality assurance testing on key processes and systems changes which impact recording, processing and billing of revenue producing events.
• Monitor for, prevent from, identify and remedy for potential errors in revenue cycles.
• Perform regular reconciliation and (gap) analysis of revenue streams.
• Monitor bill payment/collection and fraud if any by multiple checks and balances in the system.
• Investigate, understand and document issues root causes.
• Propose/suggest solutions to avoid occurrence of issues.
• Manage/reconcile VAS settlements with partners, supervise the interconnect settlement and tariff alignment on all network elements.
• Continuously work to understand and mitigate losses to ensure the highest levels of loss avoidance and reduction.
• Maintain in depth understanding of industry trends and technological developments relative to risk and loss avoidance.
• Validate accuracy of reporting and data used to create fraud policies and strategies on a recurring basis.
• Report on and improve metrics.
• Monitor and block unauthorized routing of calls to avoid revenue loss (bypass).
• Provide support for any Regulator (CMC) inquiry and investigation in fields of RAFM.

TOOLS & PROCESSES

• Build the Knowledge Management of the department in terms of RAFM practices, processes, activities through systematic written and digital documenting.
• Develop and document metrics/testing/monitoring methodology.
• Recommend and document fraud prevention processes’ and systems’ enhancements.
• Document and monitors all revenue flows across critical function.
• Partner with other department teams to design, develop and implement best practices to assess, manage and prevent fraud and leakages/
• Work closely specifically with IT and build a strong working relationship with its members in matters of reporting, billing, charging.
• Identify areas that need automation to minimize manual interaction and needs of additional tools.
• Be aware of industry trends and Regulator requirements in order not to avoid any breach of any rule.