Our Return and Refund Policy
Overview
We offer free returns within 15 days of purchase. Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Downloadable products
To complete your return, we require a receipt or proof of purchase.
Please note the following exceptions to our return and refund policy:
- Discounted items are final sale and cannot be returned or exchanged.
- Returned items must have tags still on and be returned in original product packaging.
- Returned items must have no visible signs of wear or use.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Need our help?
Contact us at info@kamerpower.com for questions related to refunds and returns.
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