How Many Jobs Are Available In Consumer Services Industry
How Many Jobs Are Available In Consumer Services Industry. Millions of jobs are available in consumer services. Consumer service is a broad term that can include any number of different roles from customer service to retail, from hospitality to healthcare, a wide range of opportunities is available.
Are you looking for a career in consumer services? It’s a great option if you want a flexible, low-stress job that offers plenty of room for advancement. Jobs in customer service are always in high demand, as consumers almost always prefer a personalized experience with a human representative.
What Are Consumer Services?
A consumer service is a type of service that is offered to consumers. This type of service can include anything from providing customer support to helping with product orders. Consumer services are often an important part of a company’s overall customer experience.
Types of Consumer Services
There are many types of consumer services, but the four main types are
- Leisure & Hospitality Services
- Education.
- Health & Social Services
- Retail & Wholesale Services.
When most people hear the term “consumer services,” they might think of banking, cable TV, or internet service. While these are all examples of consumer services, there are many more. The definition of a consumer service can be quite broad. Essentially, it is anything that is provided to consumers for a fee.
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10 Best Paying Jobs In Customer Service
If you’re good with people and enjoy solving problems, a job in consumer services might be the perfect fit for you.
- Chief Customer Officer.
- Customer Service Manager.
- Account Manager
- Receptionist
- Call Center Customer Representative.
- Personal Concierge.
- Online Chat Support.
- Host/Hostess.
- Medical Call Center Representative.
- Retail Customer Support.
Why Choose a Career in Consumer Services?
There are many reasons to choose a career in consumer services. Perhaps the most important reason is that it can be a very rewarding field.
- Working with consumers, you can help them solve problems and make their lives easier. In many cases, you can also help them save money.
- Another reason to consider a career in consumer services is that it is a growing field. Jobs in this field are expected to grow much faster than the average for all occupations. This means that there will be plenty of opportunities for you to find the right job for you.
How Many Jobs Are Available in Consumer Services In The US?
The job market for consumer services is constantly changing. However, according to the U.S. Bureau of Labor Statistics (BLS), there were over 2.9 million jobs in the field as of 2020.
The most common jobs available in consumer services are:
- Account Manager: 1,022,000+ Jobs
- Call Center Representative: 417,000+ Jobs.
- Receptionist: 1,689,000+ Jobs.
- Customer Service Manager: 211,000+ Jobs
- Technical Support Engineer: 333,000+ Jobs.
- Hotel Concierge: 8,000+ Jobs.
- Flight Attendant: 111,000+ Jobs
- Host/Hostess : 418,000+ Jobs.
How much do consumer services professionals earn?
In the United States, the average salary for a consumer services professional is $36,920 per year. Salaries can range from $26,880 to $79,610 per year, depending on experience, education, and location. Consumer services professionals in the top positions make an average of $19 per hour, while those in the bottom makes an average of $14 per hour.
What jobs are available in consumer services?
1. Guest Service Agent
Usually found in a hotel or a car rental business, a guest service agent, helps customers check in, find their room or vehicle, and answer any questions they have. This is an entry-level position and doesn’t require too much training.
2. Online Chat Support
Answering questions, scheduling events and appointments, checking orders – it can all be done by online chat support. In this job, you use a computer to answer all sorts of questions. There may be a bit of training for your specific position, but you don’t need to have any training before being hired.
3. Account Manager
An account manager oversees everyone who is working on an account to make sure they’re all doing their share to achieve the desired outcomes. They need to be able to communicate with their teams to explain what needs to happen and the timeframe.
4. Personal Concierge
A personal concierge can start out working in this capacity or learn the business of working in a hotel. Personal concierges often work for celebrities or extremely wealthy people, or families who are too busy to handle many of their daily tasks. They can run errands and schedule maintenance for vehicles, homes, airplanes, and any other items that need care.
5. Flight Attendant
Yes, flight attendants do have training, but it’s typically a three to six-week training program, and then you’re ready to fly. Entry-level flight attendants are still learning the ropes and gaining experience, but the longer you hold this position, the more likely you are to move into the range of Senior Flight Attendant.
6. Host/Hostess
You’ll often find a host or hostess in a restaurant, but that’s not the only place they’ll be found. There are more and more businesses seeing the value of using hosts to greet their guests and start their experience off with a friendly and helpful touch. This is an entry-level position and is great for individuals who love working with others.
7. Call Center Customer Representative
This position has evolved over the years, and it might be something you can do from your home and work flexible hours. It’s considered an entry-level position, but with some companies, there might be training in their products and procedures required, just so you know how to specifically answer questions.
8. Technical Support Engineer
Most technical support engineers have at least a bachelor’s degree in computer sciences, robotics, or another technology-related field. They need to know the specific ins and outs of the programs they support as well as many other pieces of hardware and software.
9. Chief Customer Officer
Not all businesses have a Chief Customer Officer, in fact, this is a relatively new position, but its existence underscores the value of the customer. This job is in the upper hierarchy of a company, along with the CEO, COO, and CFO.
