What Do Consumer Services Jobs Pay and Which customer service jobs pay the most?
What Do Consumer Services Jobs Pay and Which customer service jobs pay the most? Consumer services is a fast-growing job market segment that covers numerous industries and roles, including healthcare, sales and finance. Many of these positions offer a generous salary and opportunities for professional development.
Consumer services jobs pay $40,800 per year, on average. However, there’s a wide variety of careers available in consumer services. For example, an account manager with years of experience working for a top-notch company can make as much as $113,000 per year in consumer services. On the other hand, an entry-level host/hostess only makes about $17,000 per year.
What qualifications and Skills are needed for customer service?
Many industries offer jobs in consumer services and the skills you require to grow in the industry are:
- High Emotional Intelligence
- Organizational Skills
- Excellent Communication Skills.
- Good Speaking Skills
- Problem-Solving
- The Ability to do well under pressure.
What is Consumer Services?
Consumer services is a broad category that covers many different types of jobs. The main focus of these jobs is to keep customers happy and resolve any issues. Consumer service jobs fit into many sectors, including retail, healthcare and government.
What consumer services jobs pay and Best Paying Jobs?
1. Technical Support Director Average Salary: $120,000
Job Description: As the Technical Support Director, you will be responsible for overseeing a team of customer service representatives who provide technical support to customers. You will ensure that your team provides excellent customer service and meets all company standards. The education requirements needed to be a technical support director is a bachelor’s degree in computer science or a related field.
2. Customer Success Manager Average Salary: $114,193
Job Description: Customer success managers ensure customers get the most value from a company’s products or services. They develop relationships with customers and work to resolve any issues they may have. To become a customer success manager most companies look for a candidate with a bachelor’s degree in business, marketing or a related field. They should also have strong communication and interpersonal skills and experience working with customers.
3. Flight Attendant Average Salary: $50,500
Job Description: Flight attendants are responsible for the safety and comfort of passengers during flights. They may also serve food and drinks, help with passenger questions or concerns and provide other customer services. The education requirements to become a flight attendant are not very high. In most cases, applicants only need a high school diploma or equivalent. Some airlines will provide a training program for new flight attendants. According to the U.S Bureau of Labor Statistics (BLS), job growth as a flight attendant will grow by 10% over the next 10 years.
4. Client Services Representative Average Salary: $35,500
Job Description: Client service representatives are responsible for handling customer inquiries and complaints. They also provide information about products and services and process orders and returns. The Education Requirements as a client services representative are a high school diploma or GED and on-the-job training. Some companies may prefer applicants who have customer service experience.
5. Medical Receptionist Average Salary: $29,950
Job Description: Medical receptionists are responsible for greeting patients, scheduling appointments, handling customer service inquiries and performing administrative tasks. The education requirements for a medical receptionist vary by employer, but most require at least a high school diploma. Some employers may prefer candidates with some post-secondary education, such as a certificate from a medical office assistant program.
6. Bank Teller Average Salary: $36,310
Job Description: Bank tellers are responsible for various tasks. This includes handling customer transactions, answering questions and assisting with other banking needs. The education requirements for a bank teller are not very high. In most cases, a high school diploma is sufficient. Some banks may require post-secondary education, but this is not always the case. Bank tellers must be able to complete basic math calculations quickly and accurately.
7. Front Desk Manager Average Salary: $52,860
Job Description: A front desk manager handles the operation of the front desk. This includes supervising staff, handling customer inquiries and complaints and ensuring that the desk runs smoothly. The number of front desk manager positions is expected to grow by 7% through 2026, according to the U.S Bureau of Labor Statistics. Front desk managers usually acquire an associate’s or bachelor’s degree in hotel management, business administration or a related field. They also must have prior experience working in the hotel industry, preferably in a supervisory role.
8. Retail Store Manager Average Salary: $68,339.
Job Description: Retail store managers are responsible for the day-to-day operations of a retail store. They oversee employees, manage inventory and keep customers happy during their shopping experience. The education requirements for a retail store manager usually include a bachelor’s degree in business administration or a related field. In some cases, a high school diploma and experience in the retail industry may be enough.
9. Call Center Director Average Salary: $166,442
Job Description: This job is responsible for the daily operations of a call center. They answer customer questions and complaints, oversee staff and ensure the quality of service. A call center director’s education requirements include a bachelor’s degree in business administration, management or a related field. Additionally, many call center directors have several years of experience working their way up the ranks of a call center.
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